/* Help Page - css/pages/help.css */

/* Help Grid */
.help-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
    gap: 1rem;
    margin-top: 1.5rem;
}

.help-link {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.75rem;
    padding: 1.25rem;
    background: var(--bg-elevated);
    border-radius: var(--radius-lg);
    border: 2px solid var(--border-subtle);
    cursor: pointer;
    text-decoration: none;
    color: var(--text-primary);
    transition: all var(--transition-normal);
    font-size: 0.9rem;
    font-weight: 500;
}

.help-link:hover {
    border-color: var(--sunset-orange);
    background: rgba(255, 107, 53, 0.05);
    color: var(--sunset-orange);
    transform: translateY(-2px);
}

.help-link i {
    font-size: 1.5rem;
    color: var(--ocean-teal);
}

.help-link:hover i {
    color: var(--sunset-orange);
}

/* Help Sections */
.help-sections {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 1.5rem;
    margin-top: 2rem;
}

@media (max-width: 768px) {
    .help-sections {
        grid-template-columns: 1fr;
    }
}

.help-sections .card {
    background: var(--bg-card);
    padding: 2rem;
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-md);
}

.help-sections .card h3 {
    font-size: 1.2rem;
    font-weight: 600;
    margin-bottom: 1.5rem;
    color: var(--text-primary);
}

.help-sections .card h4 {
    font-size: 1rem;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 0.5rem;
}

.help-section {
    background: var(--bg-card);
    padding: 2.5rem;
    border-radius: var(--radius-xl);
    margin-bottom: 0;
    box-shadow: var(--shadow-md);
}

.help-title {
    font-size: 1.5rem;
    font-weight: 600;
    margin-bottom: 1.5rem;
    color: var(--text-primary);
}

.help-subtitle {
    font-size: 1.1rem;
    color: var(--text-secondary);
    margin-bottom: 1rem;
}

/* FAQ Accordion */
.faq-item {
    border-bottom: 1px solid var(--border-subtle);
    padding: 1.25rem 0;
}

.faq-item:last-child {
    border-bottom: none;
}

.faq-question {
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    padding: 0.75rem 0;
    font-weight: 600;
    font-size: 0.95rem;
    color: var(--text-primary);
    user-select: none;
    transition: color var(--transition-fast);
}

.faq-question:hover {
    color: var(--sunset-orange);
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease, padding 0.3s ease;
    padding: 0;
    color: var(--text-secondary);
    font-size: 0.9rem;
    line-height: 1.6;
}

.faq-answer.open {
    max-height: 500px;
    padding: 1rem 0;
}

.faq-answer p {
    margin: 0;
}

.faq-toggle {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: var(--gradient-sunset);
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.3s ease;
    font-weight: bold;
    flex-shrink: 0;
}

.faq-toggle.open {
    transform: rotate(45deg);
}

/* Contact Form */
.contact-form {
    background: var(--bg-elevated);
    padding: 2rem;
    border-radius: var(--radius-xl);
    margin-top: 2rem;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.5rem;
    margin-bottom: 1.5rem;
}

@media (max-width: 768px) {
    .form-row {
        grid-template-columns: 1fr;
    }
    
    .help-grid {
        grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
    }
}

/* Quick Links */
.quick-links {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 1rem;
    margin-top: 2rem;
}

.quick-link {
    padding: 1.25rem;
    background: var(--gradient-card);
    border-radius: var(--radius-lg);
    text-decoration: none;
    transition: all var(--transition-fast);
}

.quick-link:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

/* Rating Stars */
.rating-stars {
    display: flex;
    gap: 0.25rem;
}

.rating-stars i {
    font-size: 1.5rem;
    color: var(--border-color);
    cursor: pointer;
    transition: color 0.2s ease, transform 0.2s ease;
}

.rating-stars i:hover {
    transform: scale(1.1);
}

/* Support Ticket History */
#ticketHistoryList {
    max-height: 400px;
    overflow-y: auto;
}

/* Contact Section */
#contactSection {
    border-left: 4px solid var(--sunset-orange);
}

/* My Support Tickets Section */
#myTicketsSection {
    max-width: 720px;
    margin: 2rem auto 0;
    padding: 0 1rem;
}

#myTicketsSection.card {
    background: var(--bg-card);
    border-radius: var(--radius-xl);
    padding: 2rem;
    box-shadow: var(--shadow-md);
}

#contactError:empty {
    display: none !important;
}

#ticketConfirmation:empty {
    display: none !important;
}

/* AI Help Assistant */
.ai-help-container {
    position: relative;
    overflow: hidden;
}

.ai-help-container::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--sunset-orange), var(--ocean-teal), var(--sunset-orange));
    background-size: 200% 100%;
    animation: aiGlow 3s ease infinite;
}

@keyframes aiGlow {
    0%, 100% { background-position: 0% 50%; }
    50% { background-position: 100% 50%; }
}

#aiChatBox {
    scrollbar-width: thin;
    scrollbar-color: var(--border-color) transparent;
}

#aiChatBox::-webkit-scrollbar {
    width: 6px;
}

#aiChatBox::-webkit-scrollbar-track {
    background: transparent;
}

#aiChatBox::-webkit-scrollbar-thumb {
    background: var(--border-color);
    border-radius: 3px;
}

#aiChatBox::-webkit-scrollbar-thumb:hover {
    background: var(--text-muted);
}

.ai-message, .user-message {
    animation: messageSlide 0.3s ease-out;
}

@keyframes messageSlide {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.ai-chip {
    transition: all 0.2s ease;
}

.ai-chip:hover {
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}

#aiHelpInput:focus {
    outline: none;
    border-color: var(--sunset-orange);
    box-shadow: 0 0 0 3px rgba(255, 107, 53, 0.1);
}